Who We Are

The Office of Student Assistance and Support assists students with a variety of concerns by working directly with them and connecting them to appropriate resources on campus. We also consult with and serve as a resource for faculty and staff, parents, families, and friends, working together to serve students.

Mission and Vision

We want to support student success by creating a culture of caring on campus, so when students need help, they know the Office of Student Assistance and Support is the place to go.

What we do

Inform

We provide accurate & timely information on University policies and procedures.

We identify the campus and community resources necessary to achieve positive outcome to student concerns.

Guide you to the right place

We provide referrals so concerns are brought to the attention of the appropriate university official.

We help facilitate contact with the proper office or service.

Consult

We provide advice about how to deal with any situation which may be causing difficulty.

We offer guidance and coaching to enhance student’s capacity to succeed.

Staff

The staff of the Office of Student Assistance and Support are here to help you navigate resources and optionsTo connect with the Office of Student Assistance and Support, first contact us at 608-263-5700 or OSAS@studentaffairs.wisc.edu.

Hope Dymond

Credentials: Student Assistance Specialist

Position title: she/her/hers

Email: hope.dymond@wisc.edu

Phone: 608-263-5700

Elaine Goetz

Credentials: Graduate and Professional Student Assistance Specialist

Position title: she/her/hers

Email: egoetz2@wisc.edu

Phone: 608-263-5700

Jennifer Horace

Credentials: Assistant Director

Position title: she/her/hers

Email: jennifer.horace@wisc.edu

Phone: 608-263-5700

Kathy Kruse

Credentials: Associate Dean of Students and Director

Position title: she/her/hers

Email: kathy.kruse@wisc.edu

Phone: 608-263-5700

Angela Ramos

Credentials: Care Coordinator

Position title: she/her/hers

Email: angela.ramos@wisc.edu

Phone: 608-263-5700

Tynille Rufenacht

Credentials: Care Coordinator

Position title: she/her/hers

Email: tynille.rufenacht@wisc.edu

Phone: 608-263-5700

Jeff Turner

Credentials: Student Assistance Specialist

Position title: he/him/his

Email: jeff.turner@wisc.edu

Phone: 608-263-5700

Rachael Willits

Credentials: Associate Director

Position title: she/her/hers

Email: rachael.willits@wisc.edu

Phone: 608-263-5700

The Behavior Intervention Team

Chaired by the Director of the Office of Student Assistance and Support, the team includes membership from campus units that support students’ success, health, and well-being. The team addresses student behavior which demonstrates a risk of harm to self or the campus community, recommending and facilitating appropriate interventions, including, but not limited to, referrals to campus and community resources.

Behavior Intervention Team