University of Wisconsin–Madison

People Type: Student Assistance

Dymond, Hope

Biography Hope joined the office in October 2022 and serves as a Student Assistance Specialist. Hope has previous experience working with victims of interpersonal violence, with a focus on child victims. In college, she worked in residence life as a resident assistant. Hope received her M.S. in Criminal Justice and Child Advocacy from UW-Platteville, and …

Goetz, Elaine

Elaine Goetz, Graduate Student Assistance Specialist, Office of Student Assistance and Support, UW–Madison

Ramos, Angela

Biography Angela joined the office in September 2022 and serves as a Care Coordinator. Angela previously worked in community mental health services with a focus on crisis stabilization and safety planning. She also has extensive experience working in restaurant management. Angela earned a B.A. in English Literature and Psychology from the University of Wisconsin-Madison and …

Roskopf, Jenna

Biography Jenna joined the office in January 2026 and serves as a Student Assistance Specialist. Her expertise is in advocacy and support for students from global and refugee backgrounds, and she is committed to helping all students feel supported and connected. She has developed and led programs serving refugee and immigrant families in Iowa City, …

Rufenacht, Tynille

Biography Tynille joined the office in September 2022 and serves as a Care Coordinator. Prior to UW–Madison, she worked in community mental health and case management, supporting individuals and families navigating complex mental health, substance use, and behavioral health needs. Tynille also has extensive experience in program development, leadership, and small business ownership. She earned …

Turner, Jeff

Biography Jeff joined the office in April 2022 and serves as a Student Assistance Specialist. Jeff has over 12 years of higher education experience and previously worked at the University of Arizona and Colorado Mesa University in the areas of housing and residence life, student conduct, student activities, and pre-collegiate advising. Jeff received his M.A. …

Werman, Phillip

Biography Phillip joined the office in January 2026 and serves as Assistant Director. Prior to joining the OSAS team, he worked with University Housing here at UW–Madison for over 16 years in both Residence Life and University Apartments. A proud Ohio native, Phillip earned his B.S. in Technology and M.A. in College Student Personnel from …

Willits, Rachael

Rachael Willits, Assistant Director, Office of Student Assistance and Support, UW–Madison