Guidance and support for all students dealing with personal problems, including reporting an incident, academic resources, and helping someone you know. We will help with addressing problems, and finding who to contact.
Drop-In Appointments
Anytime you'd like to chat, we are here for you without judgement. These chats can be about your academic life or personal issues.
You can schedule a same-day Drop-In appointment in person, via phone, or video conference.
Report an incident
At UW-Madison, we recognize that deciding to report an incident and choosing how to move forward can be difficult decisions.
All reports made to our office will be taken seriously and information will be provided to the proper office for investigation. It is your choice to report an incident, know that the Office of Student Assistance and Support promises to support you through the reporting process.
Student of Concern
When you are concerned about a student's well-being or know a student who may need additional support.
Bias Concern
Including slurs, degrading language, epithets, graffiti, symbols, assault, microagressions, and harassment.
Other Incidents
This could include a student that you are concerned about, hazing, stalking, or a missing student.
Getting help for others
Student of Concern
When you are concerned about a student's well-being or know a student who may need additional support.
Missing student
A student who suddenly stops attending classes, activities, misses an exam, or stops responding to communications.
More guidance
The Office of Student Assistance and Support provides guidance on variety of topics related to being a student at UW-Madison.
Report an academic complaint
While the Office of Student Assistance and Support assists students with personal matters, Academic Deans assist students with academic matters pertaining to their respective School or College.
Common issues that an Academic Dean can help with include: changing majors, classroom concerns, late drops or withdrawals, grade disputes and more.
Food, Housing and Financial Support
Food assistance
Housing, financial, and legal assistance
Getting help now
Amnesty Through Responsible Action
The purpose of these guidelines is to create a situation where responsible action is encouraged and expected. We encourage responsible actions and remove barriers to safety-conscious decision-making.
Crisis Services
Available anytime for students, family members, partners, friends, roommates, faculty, housing staff, and other campus community members who are concerned about a student.
Speak with an on-call crisis counselor who can help.
UW Police Department (non-emergency)
Contact UW–Madison Police to file a police report, speak with an officer, or for other general inquiries. No online reporting available.
Call 911 if you have an emergency.
Supporting your health
There are many health and wellness options on campus for you, and resources to help you find the right fit.
Health and well-being includes personal physical health, mental health, and connection to a safe campus where all students can thrive.
Exceptional Citizenship Award
Know of a student who has acted as a true Badger with exceptional citizenship? The Exceptional Citizenship Award is given to students who decide to act with courage and moral character in challenging circumstances to make campus a safer community.
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Nominate someone for the Exceptional Citizenship Award
Previous award recipients have intervened in incidents to prevent harm to others, reacted quickly to an emergency situation, and chosen to act with integrity instead of for personal gain.
If you know of a student who has acted as a true Badger with exceptional citizenship, the Office of Student Assistance and Support wants to know!
Nominate someone
Email us at osas@studentaffairs.wisc.edu and include “Citizenship Award” in the subject line.
Include your full name, the student’s name, details about the incident, and your contact information in the email. While not all students may be awarded Citizenship Award, we will try to recognize each student that we hear about.
Dean’s Certification
What is the Dean’s Certificate?
Many transfer, graduate, law, medical, and professional schools require the completion of a Dean’s Certification or disciplinary clearance. To expedite the process, all requests can be made through the Office of Student Conduct and Community Standards.
What you will have to do.
Students must take all Dean’s Certification to the Office of Student Conduct and Community Standards, directions can be found on their website.
Current students, former students, and alum have the right to inspect their records, consistent with federal law. Request your record.
Contact
Office of Student Assistance and Support
How can we help?
Call us at:
608-263-5700
Email us at:
osas@studentaffairs.wisc.edu
Office of Student Assistance and Support
70 Bascom Hall
500 Lincoln Drive Madison, WI 53706-1380
Monday-Friday: 8:30am - 4pm
After Hours Contacts
Crisis response:
Call Mental Health Services
608-265-5600 (option 9)
Emergencies:
Dial 911 for immediate help from the
UW Police Department
UWPD Non-emergency line: 608-264-2677